Varcate la soglia dell'Hotel Warwick Geneva, hotel di lusso con 167 camere e suite dotate di terrazza privata che offre una vista magnifica sul Monte Bianco, la catena delle Alpi, o sul lago Lemano e le montagne del Giura.
La nostra struttura è inoltre dotata di un ristorante da 70 posti, di un bar da 50 posti e di 7 sale conferenze completamente modulabili per eventi da 5 a 200 persone.

Ihre Aufgaben umfassen:
• Abwicklung von Check-in und Check-out der Gäste
• Begrüßung aller Gäste, die mit der Rezeption in Kontakt kommen
• Unterstützung der Gäste bei Fragen zum Hotel, zu lokalen Sehenswürdigkeiten und/oder Dienstleistungen
• Sicherstellung, dass Sie zu Beginn Ihrer Schicht über alle erforderlichen Elemente (Kasse, Formulare) für einen reibungslosen Ablauf verfügen
• Dokumentation von Gästefeedback (positiv/negativ) und Weiterleitung an den Rezeptionsleiter
• Aktualisierung der Profile neuer Gäste
• Lektüre aller Kommunikationsunterlagen zu Beginn Ihrer Schicht
• Abwicklung aller Bar- und Reisescheckzahlungen der Gäste während ihres Aufenthalts
• Entgegennahme und Bearbeitung von Reservierungen, sobald der Reservierungsservice geschlossen ist
• Tägliche Abrechnung über die Opera-Software
• Aktualisierung des Tagesberichts
• Abrechnung der Zahlungsmethoden
• Möglichkeit zur Nachtvertretung

Your mission will be:
• Processing guest arrivals and departures
• Welcoming all guests who may come into contact with the reception desk
• Assisting guests with any information regarding the hotel, local attractions and/or services
• Ensuring that at the start of your shift you have all the essential elements (cash drawer, forms) for the smooth running of your shift
• Recording guest comments (negative/positive) and passing them on to the Front Office Manager
• Updating new guest profiles
• Reading all communication materials at the start of your shift
• Handling all guest cash/traveller's cheque transactions during their stay
• Taking and processing reservations once the reservations department is closed
• Daily closure via the Opera software
• Updating the daily report
• Closing payment methods
• Possibility of night shifts

Tendrá como misión:
• Gestionar las llegadas y salidas de los clientes
• Recibir a todos los clientes que puedan entrar en contacto con la recepción.
• Asistir a los clientes con cualquier información sobre el hotel, las atracciones locales y/o los servicios.
• Asegurarse de que al comienzo del turno dispone de todos los elementos (caja, formularios) indispensables para el buen desarrollo de su turno.
• Anotar los comentarios (negativos/positivos) de los clientes y transmitirlos al Jefe de Recepción.
• Actualizar los perfiles de los nuevos clientes
• Leer todos los soportes de comunicación al comienzo de su turno.
• Encargarse de todas las transacciones en efectivo/cheques de viajero de los clientes durante su estancia.
• Toma y gestión de reservas una vez que el servicio de reservas esté cerrado.
• Cierre diario a través del software Opera
• Actualización del informe diario
• Cierre de los medios de pago
• Posibilidad de sustituciones nocturnas

Vous aurez pour mission :
• Traitement des arrivées et des départs des clients
• Accueillir tous les clients qui peuvent entrer en contact avec la réception.
• Assister les clients pour toute information concernant l’hôtel, les attractions locales et/ou les services.
• S’assurer qu’au début de travail vous disposez de tous les éléments (caisse, formulaires) indispensables au bon déroulement de votre shift.
• Noter les commentaires (négatifs/positifs) de la clientèle et les transmettre au Chef de Réception.
• Actualiser les profils des nouveaux clients
• Lire tous les supports de communication au début de votre shift.
• S’occuper de toutes les transactions cash/traveller’s chèques des clients pendant leur séjour.
• Prise et traitement des réservations dès que le service des réservations est fermé.
• Clôture journalière via le logiciel opéra
• Mise à jour daily report
• Clôture des modes de paiement
• Possibilité de remplacements de nuit

Ecco la traduzione in italiano:

La tua missione sarà:
• Gestione degli arrivi e delle partenze degli ospiti
• Accogliere tutti gli ospiti che entrano in contatto con la reception
• Assistere gli ospiti con informazioni sull'hotel, sulle attrazioni locali e/o sui servizi
• Assicurarsi di avere tutti gli elementi essenziali (cassa, moduli) per il corretto svolgimento del tuo turno di lavoro
• Annotare i commenti (negativi/positivi) degli ospiti e trasmetterli al Capo Ricevimento
• Aggiornare i profili dei nuovi clienti
• Leggere tutto il materiale informativo all'inizio del tuo turno
• Gestire tutte le transazioni in contanti/traveller's checks degli ospiti durante il loro soggiorno
• Prendere e gestire le prenotazioni dopo la chiusura del servizio prenotazioni
• Chiusura giornaliera tramite il software Opera
• Aggiornamento del report giornaliero
• Chiusura dei metodi di pagamento
• Possibilità di sostituzioni notturne

Detyrat tuaja do të jenë:
• Trajtimi i arritjeve dhe largimeve të klientëve
• Mirëpritja e të gjithë klientëve që mund të hyjnë në kontakt me pritjen
• Ndihmimi i klientëve me çdo informacion në lidhje me hotelin, atraksionet lokale dhe/ose shërbimet
• Sigurimi që në fillim të punës keni të gjitha elementet e nevojshme (arkë, formularë) për të siguruar një ndërrim të mirë
• Shënimi i komenteve (negative/pozitive) të klientëve dhe transmetimi i tyre te Kryetari i Pritjes
• Përditësimi i profileve të klientëve të rinj
• Leximi i të gjitha materialeve të komunikimit në fillim të ndërrimeve tuaja
• Kryerja e të gjitha transaksioneve cash/çeqe udhëtimi të klientëve gjatë qëndrimit të tyre
• Marrja dhe trajtimi i rezervimeve pasi shërbimi i rezervimeve është mbyllur
• Mbyllja ditore përmes softuerit Opera
• Përditësimi i raportit të përditshëm
• Mbyllja e mënyrave të pagesës
• Mundësia e zëvendësimeve natën

Your mission will be:
• Processing guest arrivals and departures
• Welcoming all guests who may come into contact with the front desk
• Assisting guests with any information regarding the hotel, local attractions, and/or services
• Ensuring that at the beginning of your shift, you have all the necessary elements (cash drawer, forms) for the smooth running of your shift
• Recording guest comments (negative/positive) and relaying them to the Front Office Manager
• Updating profiles of new guests
• Reading all communication materials at the start of your shift
• Handling all guest cash/traveler's check transactions during their stay
• Taking and processing reservations once the reservations department is closed
• Daily closing via the Opera software
• Updating the daily report
• Closing out payment methods
• Possibility of night shift coverage

Als Direktor/in für Vertrieb und Marketing berichten Sie direkt an den Geschäftsführer und sind für ein Team von 4 Mitarbeitern verantwortlich. Sie werden damit beauftragt, eine Vertriebsstrategie für die verschiedenen Märkte des Hotels zu entwickeln und die individuellen und Gruppensegmente zu beleben. Sie werden auch für die Vermarktung und Kommunikation aller Leistungen des Unternehmens verantwortlich sein. Als Vertreter des Hotels nehmen Sie an allen wichtigen Geschäftsveranstaltungen in Verbindung mit unserer Tätigkeit teil.

As the Sales & Marketing Director, you will report directly to the General Manager and be responsible for a team of 4 people. You will be in charge of establishing a commercial strategy for the hotel's various markets and revitalising the individual and group segments. You will also manage the marketing and communication of all the establishment's services. As a representative of the hotel, you will attend all major commercial events related to our business.

Como Director/a de Ventas y Marketing, usted reportará directamente al Director General y tendrá la responsabilidad de un equipo de 4 personas. Se le encomendará establecer una estrategia comercial en los diferentes mercados del hotel y dinamizar los segmentos individuales y de grupo. También se encargará de la comercialización y la comunicación de todos los servicios del establecimiento. Como representante del hotel, asistirá a todos los eventos comerciales importantes relacionados con nuestra actividad.

En tant que Directeur/Directrice ventes & marketing, vous rapporterez directement au Directeur Général et aurez la responsabilité d'une équipe de 4 personnes. Vous serez en charge d'établir une stratégie commerciale sur les différents marchés de l'hôtel et dynamiser les segments individuels et groupe. Vous gérerez également la commercialisation et la communication de l'ensemble des prestations de l'établissement. En tant que représentant(e) de l'hôtel, vous assistez à tous les évènements commerciaux importants liés à notre activité.

Come Direttore/Direttrice vendite e marketing, riporterai direttamente all'Amministratore Delegato e avrai la responsabilità di un team di 4 persone. Sarai incaricato/a di stabilire una strategia commerciale sui diversi mercati dell'hotel e di dinamizzare i segmenti individuali e di gruppo. Gestirai anche la commercializzazione e la comunicazione di tutti i servizi dell'hotel. In qualità di rappresentante dell'hotel, parteciperai a tutti gli eventi commerciali importanti legati alla nostra attività.

Si ju jeni Drejtori/Drejtoresha e shitjeve dhe marketingut, ju do të raportoni drejtpërdrejt te Drejtori i Përgjithshëm dhe do të keni përgjegjësinë për një ekip prej 4 personash. Ju do të jeni përgjegjës për të vendosur një strategji tregtare në tregjet e ndryshme të hotelit dhe për të dinamizuar segmentet individuale dhe të grupit. Ju gjithashtu do të menaxhoni komercializimin dhe komunikimin e të gjitha shërbimeve të institucionit. Si përfaqësues/e i/e hotelit, ju do të merrni pjesë në të gjitha ngjarjet tregtare të rëndësishme të lidhura me aktivitetin tonë.

As the Director of Sales & Marketing, you will report directly to the General Manager and be responsible for a team of 4 people. You will be in charge of establishing a sales strategy across the hotel's various markets and energizing the individual and group segments. You will also manage the marketing and communication of all the establishment's services. As a representative of the hotel, you will attend all major sales events related to our business.

Treten Sie ein in das Hotel Warwick Geneva, ein Luxushotel mit 167 Zimmern und Suiten mit privater Terrasse, die einen herrlichen Blick auf den Mont-Blanc, die Alpenkette oder den Genfersee und das Jura-Gebirge bieten.
Unser Haus verfügt außerdem über ein Restaurant mit 70 Plätzen, eine Bar mit 50 Plätzen und 7 vollständig modulierbare Konferenzräume für Veranstaltungen von 5 bis 200 Personen.

Step through the doors of Hotel Warwick Geneva, a luxury hotel featuring 167 rooms and suites with private terraces offering magnificent views of Mont Blanc, the Alpine range, or Lake Geneva and the Jura mountains.
Our establishment also features a 70-seat restaurant, a 50-seat bar and 7 fully modular conference rooms for events from 5 to 200 people.

Cruce la puerta del Hotel Warwick Geneva, hotel de lujo de 167 habitaciones y suites con terraza privada que ofrece una vista magnífica del Mont-Blanc, la cordillera de los Alpes, o el lago Lemán y las montañas del Jura.
Nuestro establecimiento cuenta también con un restaurante de 70 plazas, un bar de 50 plazas y 7 salas de conferencias completamente modulables para eventos de 5 a 200 personas.

Kaloni pragun e Hotel Warwick Geneva, hotel luksi me 167 dhoma dhe suite me terrasë private që ofron një pamje të mrekullueshme mbi Mont-Blanc, zinxhirin e Alpeve, ose liqenin Léman dhe malet e Jura-s.
Vendosja jonë është gjithashtu e pajisur me një restorant me 70 vende, një bar me 50 vende dhe 7 salla konferencash plotësisht të modulueshme për ngjarje nga 5 deri në 200 persona.

Step through the doors of Hotel Warwick Geneva, a luxury hotel featuring 167 rooms and suites with private terraces offering magnificent views of Mont Blanc, the Alpine range, or Lake Geneva and the Jura mountains.
Our establishment also features a 70-seat restaurant, a 50-seat bar, and 7 fully modular conference rooms for events accommodating 5 to 200 guests.

Varcate la soglia dell'Hotel Warwick Geneva, hotel di lusso con 167 camere e suite dotate di terrazza privata che offre una vista magnifica sul Monte Bianco, la

Warwick Hôtels & Resorts

Présentation Warwick Hôtels & Resorts - Resort de Luxe

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